This DEWALT DC970K-2 is a good drill with an excellent price at approximately 50% of the big box store price, but the case shows signs of wear, including broken dividers inside, and IMO this means it was probably a return. I'm not, at least at this point, really unhappy, but any product which is a return or refurbished should be sold as such. So far, at least, I'm very happy with the performance of the drill, though.
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